Usability Testing for Online Payment Website
Background
An international online payment company wanted to find out how the users react to their revamp website. Tang Consulting, located in Shanghai, invited AddiThink to conduct the usability testing in Hong Kong.
Summary of Work
- Conducted 8 user sessions;
- Discovered some critical issues in member registration, credit card authorization etc;
- Recommended how to improve the interface based on the findings from testing.
